Privacy policy

Harper Shaw Investigation Consultants Ltd is committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how we collect, use and safeguard personal information in connection with our training courses, webinars and events.

Data Controller:

Harper Shaw Investigation Consultants Ltd is the data controller for personal information collected through our training and booking systems.

Information We Collect:

  • When you book a course or submit an enquiry, we may collect:
  • Full name
  • Organisation and job title
  • Email address
  • Telephone number
  • Billing address
  • Payment details
  • Purchase order information (where applicable) For online delivery, attendance records and limited technical access data may also be processed.

How We Use Your Information

We use personal data to:

  • Process and confirm bookings
  • Issue invoices and receive payment
  • Provide joining instructions and course materials
  • Deliver training services
  • Issue certificates
  • Maintain training and compliance records
  • Meet legal and accounting obligations

Marketing Communications:

Where you book training or submit an enquiry, we may use your email address to provide information about future Harper Shaw training courses, webinars and related professional development events relevant to vehicle systems and automotive data investigations. Such communications will relate to services similar to those previously booked or requested. Each marketing communication will include a clear unsubscribe option. You may opt out at any time by using the unsubscribe link provided or by contacting us directly. We do not sell, distribute or share personal data with third parties for marketing purposes.

Lawful Basis for Processing We process personal data on the basis of:

  • Contractual necessity, to deliver booked training
  • Legal obligation, including financial record keeping
  • Legitimate interests in administering professional training services and communicating relevant future training opportunities

Data Sharing - Personal data may be shared with:

  • Payment service providers
  • Course delivery platforms
  • Accountants or professional advisers
  • Regulatory or legal authorities where required by law

All third parties are expected to handle data securely and in accordance with applicable data protection legislation.

Data Retention:

Booking records, invoices and certification records may be retained for administrative, legal and accounting purposes. Personal data will not be retained longer than necessary.

Your Rights:

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request erasure where appropriate
  • Object to certain types of processing
  • Lodge a complaint with the Information Commissioner’s Office
  • Requests should be made in writing.

Data Security: We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss.

For data protection enquiries, contact: Harper Shaw Investigation Consultants Ltd info@harpershaw.co.uk